FAQ’s
Pricing Explained
I have 13 years of practice and love for pottery all compiled in the piece you see before your eyes as an end product, and these vessels are not only made with my hands but with my whole heart.
Handmade ceramics take a fair amount of work and materials, and cost accordingly. I spend hours on each and every piece you see. My wares go through a long process to their final form! The clay babes start out as a wet lump of clay, then they take their form on the wheel. Being tended to periodically making sure they dry evenly, they go from being trimmed, to being painted, then bisque fired, then waxed, then glazed, then fired again! I price my pieces as I do to make sure I am not exploiting myself, and more importantly, I price my art in hopes of setting the tone for my fellow artists to not be exploited.
Do you ever sell at in person events?
Short answer is, I do! I absolutely love getting to meet you all, it fills my whole heart up and overwhelms my brain with dopamine getting to share my art with people who appreciate it and getting to send all my babies off to their new homes.
me being able to sell my goods in person depends on a few things: whether or not we are in a high volume covid surge/if the safety protocols of the event are acceptable (i.e. outdoors, masks required, distancing enforced etc.)
Everything is sold out, how can I buy your wares?
if my shop is sold out that means I’m working on new pieces that will be made available soon! Make sure to follow us on instagram @sugarmilk.studios to receive news about shop updates, or sign up to receive my newsletter to be he first one to know about new product alerts, sales, giveaways, and exclusive offers!
Are Your Commissions Open?
I am always accepting custom ceramic visions in my inbox! though this is true, the ones I’m able to start own right away depends on my current workload. Please always feel free to send me a custom request via this form and I’ll be sure to get back to you within a week letting you know if I can take your project on at the moment, and if not we can make a plan for the future.
If I see a piece you’ve posted on instagram that is in progress and have fallen in love, can I reserve it?
Yes! Dm me “claimed!” along with your **PayPal or venmo handle, first & last name, email, billing and shipping address** and I will charge you as if it was a pre-order. If you are unable to complete the charge within 3 days I will have to rescind your claim.
In the works
I currently only ship within the US. I am hoping to work towards international shipping soon, thank you for your patience!
I am working to get my turnaround time down, I appreciate the grace and patience from you all. It is challenging running a business as a neurodivergent/disabled person, I am learning how to better navigate this journey every day!
How do I care for my new piece? Is it Dishwasher and microwave safe?
Good question! My wares are dishwasher and microwave safe however I suggest to hand wash your pieces to ensure the longest life it can have and to minimize the risk of breakage. it can withstand to be microwaved and put in the dishwasher though it may affect the longevity of the piece.
try and avoid sudden temperature changes causing thermal shock, i.e. putting hot liquids in a cold vessel or cold liquid in a hot vessel.
Shipping and Timelines
For orders placed on my website, items will be packed and shipped within 5 days. You will likely receive your order within one or two weeks.
Turn around time for commissions is 6 weeks-4 months.
All orders outside of Portland are shipped with USPS Priority Mail.
You will receive a tracking number via email when your order is shipped out.
All locally made orders are delivered by yours truly, I will reach out via email to let you know when your package will be delivered.